Why use Helpstream's helpdesk application?

• Fast
  Fix problems faster. Helpstream is packed with tools and features that help people resolve issues more quickly.


• Feature-Rich
  Helpstream has everything you need to run a support organization smoothly and efficiently, including robust case management, knowledge management and collaboration capabilities.


• Integrated
  One-stop support. The same Helpstream service and resources can be used by support agents, customers and employees alike.


• Intuitive
  Simple-to-follow features and a clean, clear interface make Helpstream easy to use.


• Affordable
  The standard ad-supported Helpstream service is free. Premium features are available at monthly subscription rates that are affordable for even the smallest organizations.


• Easy
  There's no easier to deploy support solution than Helpstream. Sign up in seconds. Configure in minutes. Start supporting users in less than a day.


• Powerful
  It's a snap to add custom fields and we can deliver customized business rules and reports to match your most demanding requirements.


• Configurable
  Add your logo, even completely re-brand the service to match your web site. It's your support portal, with the power of Helpstream inside.


• Compatible
  Published APIs allow you to integrate Helpstream with other applications.


• Scalable
  Expand your Helpstream usage without worrying about IT. You'll never have to deal with software upgrades or hardware capacity needs.