Implementation Services

Helpstream offers everything an organization needs to provide effective customer support in an integrated, zero-dollars-down solution. Additionally, Helpstream provides powerful built in tools and enterprise-class customization features that allow you to tailor the service to your specific needs, whatever your industry or company size.

Setting up Helpstream is simple and fast. But if you have more advanced requirements, Helpstream and our authorized implementation partners can help put the power of Helpstream to work for your organization.

Service offerings include:

Migration from existing systems
Creation of knowledge base content
Implementation of custom data fields
Design and implementation of customized business rules
Creation of custom reports and email templates
Implementation of the Helpstream email integration module
Re-branding of Helpstream to integrate with your company's web site
Integration with other systems, such as CRM applications or business analysis and reporting tools
Web site / web commerce integration
Web service integration